Privacy Policy

Last Updated: January 08, 2026

At Sourcx, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how Sourcx collects, uses, shares, and safeguards information when you access or use https://www.sourcx.ai, the Sourcx platform, or related services.

This Privacy Policy applies to all users, including:

  • Businesses and clients seeking services ("Clients")
  • Agencies and service providers across domains such as technology, marketing, HR, finance, legal, and other business services ("Service Providers" or "Agencies")
  • Website visitors ("Users")

By using Sourcx, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Information Provided by Users

We collect information voluntarily provided by Users, including:

  • Name, email address, phone number
  • Company name, role, and business details
  • Project requirements, service needs, budgets, and timelines
  • Messages and communications submitted through forms, chatbot, or platform tools

b) Service Provider & Agency Information

For Agencies and Service Providers, we may collect:

  • Business name, service categories, and offerings
  • Experience, expertise, certifications, and industry focus
  • Portfolio links, case studies, and publicly stated pricing indicators
  • Authorized contact person details
  • Information submitted during onboarding or profile updates

Service Providers may offer services across multiple domains including but not limited to technology, software development, digital marketing, HR, finance, legal, operations, and consulting services.

c) Publicly Available Information

Sourcx collects and processes publicly available business information related to Service Providers from sources such as:

  • Official company websites
  • Public business profiles and directories
  • Portfolios, public listings, and open data sources

This information is used for:

  • AI-powered matchmaking
  • Service discovery and comparisons
  • Display on Know Your Service Provider (KYSP) pages

Sourcx does not claim ownership over publicly available data and will update or remove such information upon reasonable request from the respective Service Provider.

d) Automatically Collected Information

We may automatically collect technical information including:

  • IP address, browser type, and device details
  • Operating system and usage patterns
  • Pages visited, timestamps, and referral data

This data is used for analytics, security, and platform optimization.

2. How We Use Information

Sourcx uses collected information to:

  • Enable AI-powered matching between Clients and Service Providers
  • Facilitate service discovery, comparison, and informed decision-making
  • Deliver services directly where Sourcx acts as a managed services provider or principal, including coordinating third-party agencies and vendors.
  • Support onboarding, engagement, and successful vendor selection
  • Provide post-sales coordination and service delivery support
  • Facilitate and support communication between Clients and Service Providers
  • Improve platform functionality, accuracy, and user experience
  • Ensure compliance, prevent misuse, and maintain platform integrity

3. Sharing of Information

Sourcx does not sell or rent personal data.

Information may be shared under the following circumstances:

a) Client–Service Provider Engagement

Relevant Client and Service Provider information (including contact details, business information, and project requirements) may be shared:

  • During matchmaking
  • Throughout onboarding
  • During active service delivery
  • For post-sales support and issue resolution

This sharing is necessary to ensure smooth communication, coordination, and successful completion of services.

b) Platform-Supported Communication

Sourcx may remain involved in communications between Clients and Service Providers during:

  • Vendor onboarding
  • Proposal discussions
  • Service execution
  • Post-delivery support

This involvement is intended to improve transparency, service quality, and dispute resolution.

c) Third-Party Service Providers

Trusted vendors may process limited data to support:

  • Hosting and infrastructure
  • Analytics and performance monitoring
  • Communication and customer support tools

All such vendors are contractually obligated to protect data confidentiality.

d) Legal or Business Transfers

Information may be disclosed if required by law or in the event of a merger, acquisition, or sale of assets.

4. AI-Powered Matching & Automated Processing

Sourcx uses automated and AI-based systems to analyze:

  • User-provided information
  • Service requirements
  • Publicly available Service Provider data

These systems help generate relevant matches and recommendations across multiple service categories.

  • AI does not make final decisions
  • Personal data is not sold
  • Users retain full control over engagement decisions

5. Cookies & Tracking Technologies

Sourcx uses cookies and similar technologies to:

  • Improve platform functionality
  • Analyze usage and performance
  • Enhance user experience

Users may manage cookie preferences through browser settings. Disabling cookies may affect certain features.

6. Data Retention

Sourcx retains information only as long as necessary to:

  • Support active and completed engagements
  • Provide post-sales support
  • Meet legal and regulatory requirements

Data is securely deleted or anonymized when no longer required.

7. User Rights

Users have the right to:

  • Access and review their personal data
  • Request correction of inaccurate information
  • Request deletion of data, subject to legal obligations
  • Opt out of marketing communications
  • Object to or restrict certain processing activities

Requests can be made at info@sourcx.ai.

8. Data Security

Sourcx uses reasonable administrative, technical, and organizational safeguards to protect information. While we strive to protect data, no digital platform can guarantee complete security.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised date. Continued use of Sourcx constitutes acceptance of the updated policy.

10. Contact Us

Sourcx

📧Email: info@sourcx.ai

📍Address: K404, Royal Legand, Kaveri Nagar Dc Halli, Bommanahalli (bangalore), Karnataka, India, 560068